Hosted Phone Systems

The future of telecoms is in hosting – this allows telephones to be connected via an internet connection, irrespective of location.

JJComms have extensive experience in hosted system installations that will save customers time and money.

Our team of engineers have the necessary expertise and manpower to ensure painless installations. On top of that, our prices are very competitive - there are no hidden extras – the price we quote is the price you pay.

What is a hosted telephone system?

A hosted telephone system describes a structure, often used by businesses, whereby your phone system is held in the cloud, rather than physically in your office.

Relying on cloud technology, hosted solutions eliminate the need for costly physical hardware, the phone system is essentially a piece of software, rather than hardware.

Benefits of hosted solutions

If you choose a hosted telephone solution, there are a range of advantages you, and your business can benefit from. A few of these benefits are as follows:

Call statistics

Hosted telephony offers you the ability to scrutinize call volumes, trends, and individual user performance. You will receive in-depth reports, designed to provide you with business insights you might have been otherwise unaware of.

Flexible working

The arrival of the coronavirus pandemic in 2020 saw an increased demand for flexible working, as businesses were told to work from home where possible.

Hosted solutions offer complete flexibility, should an employee require the ability to work from home, our solutions can make that a reality. Relying on cloud technology allows users access to their telephone from anywhere, so long as they have an internet connection.

Reduced costs

As previously mentioned, investing in a hosted phone system eliminates the need for expensive physical hardware. Programming costs are reduced in comparison to traditional phone line maintenance costs, all that’s required is a stable internet connection.

Low maintenance  

Cloud telephony removes the need for complex installations, there is no requirement for cables and wires to be installed throughout the building. You will no longer need to rely on physical equipment that might require engineer site visits, any issues encountered with hosted solutions can mostly be solved remotely from the provider’s location.

Preserve phone number

Your phone number is not attached to a physical premises, therefore, should your business relocate your phone presence will not be affected.

Improved features 

Hosted phone solutions often provide a range of features that might not be offered by traditional solutions. For instance, many hosted solutions have the ability to record calls, nominate an auto attendant, access voicemail via email, and unified communications, just to name a few.

How do hosted solutions work?

A hosted telephony system basically relies on cloud technology to connect the telephone network to your business. The cloud essentially operates similarly to a traditional telephone system, managing, regulating and distributing your business's phone calls. Hosted telephones utilise the same area network (LAN) as your internet and automatically connects to the IP network.

You are able to dial a telephone number using either an Ip enabled physical handset or an app on your desktop/mobile. This phone call is transmitted via a broadband connection, the desired telephone’s network then routes your call to the number dialled.

Hosted PBX

One hosted telephony solution often requested by the engineers at JJ Comms is a hosted PBX system. Hosted PBX offers the same capabilities of regular PBX (private branch exchange), allowing an organization’s employees to communicate both internally and externally.

However, traditionally, PBX requires a piece of hardware be kept on premise. Hosted PBX is held virtually in the cloud, eliminating the need for this hardware, resulting in a quicker installation and less maintenance.

As the provider, JJ Comms will maintain the PBX technology remotely, without the need for a site-visit.

Considerations

As previously discussed, opting for a hosted telephony system can offer your business a whole host of benefits. However, to ensure you fully benefit from all that hosting telephony has to offer, it is paramount you choose a solution that is suitable for your business and it’s needs.

With so many options available, we understand that choosing your solution can feel a little overwhelming. Luckily, the team at JJ Comms are able to offer their expertise. We can help supply you with the information and the appropriate solution, making your decision-making process as painless as possible.

Contact JJ Comms today to discuss a hosted telephony solution that meets your requirements.

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Telephony Solutions

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