Whole system upgrade to Hosted through JJ Comms. Good decision.
We relocated to Swansea to a purpose-built technology park in 2010, and decided our communications and office could do with a revamp.
JJ Comms (UK) Ltd recommended the NEC SV8100 VOIP solution. It had all the functionality we required, plus the ‘click to dial’ facility, which enabled us to dial any number from our desktop apparatus or other application, and fitted in perfectly with our bespoke database software.
The installation of the system, which included all the CAT 5 network cabling, was quick and painless, and whenever an issue arose during the install, it was dealt with quickly and efficiently.
In August 2016 we moved to our current premises, and contacted Dino who recommended the Hosted System as a solution.
We had some existing CAT5 cabling that JJ Comms was able re-use, saving us money by not having to re-cable the whole office.
A week before we moved in, BT informed us that there was no fibre broadband available, after previously assuring us there was, so JJ Comms came up with a quick solution to install an extra broadband circuit until we could resolve the broadband issue with BT.
The Hosted System as a solution has been great. This system offers so many features that will make running our business so much easier:
- As many lines or users as we like with full call-logging per user
- Easy divert to any phone or device – worldwide
- Disaster Recovery Solution – very reassuring to have this
- All the features provided by our NEC system
I have always been extremely happy with the work that JJ Comms has done for us over the past 16 years and the staff has always been very helpful. Dino has extensive knowledge of the telecoms industry and if he’s not sure about something, he’s sure to find the answer for you, one way or another.
I would recommend JJ Comms without hesitation.
Manager at Med-Co Europe