Moving premises and subsequent upgrade of telephone system to Hosted.

Fabcraft

We were moving premises to a different area and intended to move our existing Avaya System. JJ Comms gave us a much better solution with a Hosted System.

We had used JJ Comms for small telephony jobs in the past, so when we moved premises, we arranged for a quote from the company

Our intention was to move our current Avaya System; however, after a full consultation, it became apparent that moving this system was going to prove costly, cumbersome and inflexible, and we would also have to change our main number.  It was clear the Hosted System was the way forward.

The flexibility of this system was important, apart from the major monthly savings on our bills; we were able to keep our numbers, even though we had moved to a different dialing code area. 

This was a major advantage as it saved us the inconvenience of notifying customers of the new numbers.  The ability to log onto our web portal, and with one click, divert all incoming calls to a mobile, was going to improve the efficiency of our business.

The most attractive feature is the Disaster Recovery Solution.  This enables us, in any situation, to reconnect our telephones from any web based device, worldwide.

JJ Comms satisfied all our requirements: from a complete re-cabling of our premises to installation of the new Hosted Phone system.  They were efficient and kept us updated throughout the whole process. 

We have formed a good working relationship with JJ Comms and would recommend them for all your telephony and data needs.

Julia Rees (Office Administrator)

JJ Comms unifying communications

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